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Business Ethics and Basic Purpose

Business Ethics and Basic Purpose

The owner of a large building services company once told me, “Before I started working with you I thought the only way to succeed was to lie, cheat, cut corners and do anything at all to give my customers the very least possible, for the most money I could get them to...

Ethics and Income

A recent event prompted me to write this article. A client decided to accept a partner into his company. Up to this time our client was the sole owner.  I had heard many reports about the new partner, long before he joined the client’s company. The reports were...

Inflow versus Outflow

Outflow means to send something out, to speak, deliver a service or product, pay for something, to smile at someone, compliment another or to help someone. Examples of inflow are to listen, to watch a movie, read a text message, receive a product or service, accepting...

The Manager’s Most Frequent Question

The most frequent question managers ask me is, “Why don’t people ever do what I want them to do?” The common explanations are that employees are lazy, disagreeable, nasty or just plain stupid. The usual solution is to try to replace them. The next person hired often...