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Inflow versus Outflow
Outflow means to send something out, to speak, deliver a service or product, pay for something, to smile at someone, compliment another or to help someone. Examples of inflow are to listen, to watch a movie, read a text message, receive a product or service, accepting help, being smiled at or receiving a compliment. The modern environment tends to force us to inflow. It is better to outflow than inflow. People who actively and continually outflow are usually more successful, wealthier, happier and have few worries. Those who spend most of their time inflowing have limited success in life, are low on the scale of happiness, suffer low income and often worry. People who are confident outflow. They attract interest and attract income. The more you outflow the greater the attention and support you will attract. If money is a problem the first thing you must realize is that money is the inflow that follows outflow. This does not apply only to promotion sent out by businesses. It is also a highly personal thing. If you remain constantly interested in the people around you, are confident and continue to originate positive communications, your income will increase. Money and the outflow of communications are linked so closely that people who try to avoid or prevent communication will also try to prevent the inflow of money. I have seen this happen many times during my years as a management consultant. When a company’s income is failing it can usually be traced back to someone in a key position actively stopping communication or failing to originate communications. In one company it was traced to a partner who had over 750 unanswered emails. Many of those emails were from clients. In another company it was a receptionist who was always rude or short with callers. In yet another case it was discovered that the Business Development Manager did not like other people, so all their communications tended to repel rather than attract prospective buyers. In these, and many other cases, once the poor communicators were removed from their positions, outflow could occur, and income immediately improved. Outflow is so important that you should arrange your day for maximum outflow. Begin the day with outflow. Stop spending the first part of your working day inflowing emails, texts, Facebook posts, messages and internal communications. Most people do this: they arrive at work and read any emails and answering some. Then they read any notes or letters or other items in their in-basket and then plan how to handle all the things they have just inflowed. By then end of the day they have only outflowed in response to what they have inflowed. They have originated very little or no outflow. Highly successful people begin the day with outflow. They write emails, texts and memos, tweets, posts and blogs. They make phone calls. Then they attend to incoming emails, texts and memos. Some very successful people I know, while travelling to work each day, usually phone, text or message several people before they arrive at their workplace. Their attention is on outflow, not on handling inflow. The rule is: outflow first THEN handle any required inflow. It will show in your pay-packet, your wallet and in the positive attention you will receive. Peter Simpson